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How We Handle Your Account Information

When you open an account with warga88, your privacy is our responsibility. We collect only the information we need to verify your identity, process your deposits via DANA…

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warga88 How We Handle Your Account Information
REACH US ABOUT PRIVACY

How to Contact Us About Your Data

Email Support Send us a request about your privacy at any time. We read and respond to all data-access questions within 48 hours of receiving them. Use email for detailed questions about what we store.
Live Chat Open the chat widget in the bottom-right corner of the lobby. Our team is available 10 AM to 11 PM Jakarta time, seven days a week. Quick privacy questions get answered on the spot.
Account Settings Log into your account, head to Settings > Privacy & Security, and you'll see options to view, correct, or request deletion of your personal data. Changes take effect immediately.
HOW WE PROTECT YOU

Security, Cookies, and Data Retention Explained

Encrypted Payment Data

All DANA, OVO, GoPay and QRIS transactions flow through encrypted channels. We never store your full card or wallet credentials; payment processors handle that. Your account only holds a reference token.

Cookie Use on warga88

We use cookies to keep you logged in and to remember your game preferences. Analytical cookies help us see which lobby features work well. You can turn off non-essential cookies in your browser settings anytime.

Account Access Control

Two-factor authentication is available in your Settings. We recommend turning it on to add a second layer of security beyond your password. Verify withdrawals by email or SMS before they process.

Data Retention Rules

We keep active-account data while you play with us. After you close your account, we retain financial records and transaction logs for the period required by local law, then delete them securely.

Third-Party Sharing Limits

We do not sell your personal data. Payment processors, anti-fraud services, and hosting providers see only the data they need to do their job. All have signed confidentiality agreements.

Request Your Information

Email us anytime to ask for a copy of all data we hold on you. We'll compile your file and send it within 14 days. You can also request corrections or request we delete your account.

Privacy Questions Our Players Ask

Once a withdrawal via DANA, OVO, GoPay or QRIS completes, we store only a transaction record with the date, amount and your account ID. The payment processor holds the actual wallet or card details. We never store your full credentials after the payment clears.

Yes. Log into Settings > Privacy & Security and select 'View My Data.' You'll see your name, email, phone, account history, and deposits. You can also email our support team to request a complete data export in machine-readable format.

Active account data is kept while you play. After closure, financial records and transaction logs are retained for the period required by local law, then securely deleted. We tell you the exact retention period in your account closure confirmation email.

No. We do not sell, rent or share your personal data with other gaming platforms. Payment processors, fraud-detection services and our hosting provider see only what they need. All have binding confidentiality agreements with us.

Change your password immediately via Settings > Security. Turn on two-factor authentication right away. Then contact our support team — email or live chat — with details. We'll review your account activity and help secure it within two hours.

We track your location roughly (city level, from your IP address) to comply with local law and verify your eligibility to play in your region. We do not use precise location data for marketing. You can opt out of non-essential cookies in your browser settings.

Yes. Go to Settings > Account > Close Account and confirm. Your profile closes immediately. We then delete personal data after the legal retention period expires. Transaction records for audit purposes stay for the time required by law, then are securely deleted.